RETURNS · BOUTALI

Returns and refunds

You may request a return within 30 days of receiving your order, subject to the applicable conditions.

Withdrawal right

The statutory withdrawal right may be exercised during the first 14 calendar days, subject to legal exceptions.

How to request a return

Email contactboutali@gmail.com with your order number and wait for our instructions before sending the product.

Refund

After the return is received and checked, the refund is issued to the original payment method within the applicable time limits. Statutory consumer rights remain fully applicable.